EAM Administrator

EAM Administrator

Salary:$29.20 - $42.35 Hourly

Location: Lakewood, WA

Job Type: Full-time

Department: Maintenance

Job Number: 18-00180

Closing: 10/4/2018 4:00 PM Pacific

Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.
We are recruiting for an Enterprise Asset Management (EAM) Administrator to step into this brand new role within the Maintenance Department in Lakewood.
As a regional leader in Transit, we are here to help people get where they need to be quickly, reducing commuter stress, improving public safety, greening the environment, and radically improving urban air quality by providing comfortable, effective transit services for thousands of our community members.
There is nothing more important than ensuring our fleet and facilities are maintained to higher standards of excellence. This role has been established to ensure we stay right on track.
Reporting to the Fleet manager, the EAM Administrator will ensure our best practices and procedures are accurately documented within the maintenance software. The selected candidate will manage the overall maintenance and repairs of the Agency's Fleet and Facilities assets to ensure maximum reliability and efficiencies are attained.
The ideal candidate will have strong technical skills as related to system management and also be a great communicator. Some of the important functions of this role will include:

  • Managing, tracking and recording all repair work orders for Fleet, Facilities, Radio and Warehouse functions;
  • Documenting, managing and reporting on maintenance schedules;
  • Collaborating, coordinating and acting as liaison with IT department;
  • Analyzing historical maintenance records to make data-driven recommendations and decisions to improve shop performance;
  • Preparing to fill the role of key stakeholder during the evaluation of future software.

Must be open to working shifts other than day shift to meet operation requirements.

Essential Functions

The following functions are not intended to serve as a comprehensive list of all duties performed in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 

  1. Functions as the subject matter expert and technical resource for the EAM system; enters and updates information, troubleshoots, assigns security for users, and monitors system performance.
  2. Provides critical system analysis, including expertise and support with testing, debugging, and enhancements to the system. Provides analytical support and training to end users; maintains documentation and training materials for each enhancement.
  3. Participates with internal work teams and task force, communicates with consultants to troubleshoot issues, resolve problems, streamline operations, create process improvements, and prepare updated documentation resulting from changing requirements.
  4. Assists in supporting field and acceptance tests to system upgrades/patches before implementation; gathers department requirements for new or enhanced application software features; configures and implements new services as necessary.
  5. Creates, maintains and runs queries for reports and statistical analysis; supplies information to internal and external auditors for public disclosure requests.
  6. Serves as liaison between Information Technology and Fleet Maintenance to ensure department needs are effectively communicated.
  7. Maintains accountability for asset maintenance; ensuring reliability, maximizing the service life of equipment, and preventing unscheduled downtime.
  8. Researches and recommends innovative approaches to system administration tasks. Identifies methods to leverage resources and minimize maintenance operation costs.
  9. Demonstrates regular and reliable attendance.
  10. Performs other related duties as assigned.


Knowledge of and skill in applying:

  • Applicable federal, state and local laws, rules and regulations;
  • Workflows and interfaces with other systems;
  • Statistical analysis and theory;
  • Preventative maintenance operations to include project specific vehicle components and data;
  • Databases and reporting principles;
  • Recordkeeping principles and procedures;
  • Report and document writing techniques;
  • Project management principles; and
  • Modern office equipment.

Skill in and ability to:

  • Interpreting and applying federal, state and local laws and regulations;
  • Preparing reports, presentations, training materials; and/or other related documentation and correspondence;
  • Analyzing and interpreting statistical and operational data and/or other relevant information and developing recommendations based on findings;
  • Analyzing historical maintenance data trending;
  • Conducting research, planning and organizing workload to meet changing priorities and deadlines;
  • Utilizing a computer and relevant software applications; and
  • Maintaining effective working relationships.


  • Associate's Degree in Information Technology, Business Administration, or a related field and
  • Three years of progressive and responsible experience within a maintenance or facilities record keeping system.


  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. 


  • Work order and/or asset management systems experience
  • Maintenance software and Paperless Shop modules experience to support real time performance management.

Supplemental Information

For questions regarding this recruitment or assistance with the application process, please contact Julie Stephens at (253) 983-2715 or jstephens@piercetransit.org.
If you are having technical difficulties in creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.
Pierce Transit Is An Equal Employment Opportunity Employer
Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.


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